Connections Coach - Launceston
- Launceston, TAS
- $91,567-95,974 per year
- Permanent
- Full-time
- Undertake initial and comprehensive engagement and assessment processes to determine service response/resource distribution (intensity of response).
- Provide information and advice (the Deal: information on the Housing Connect service offers and expectations and redirection to other services where relevant).
- Address immediate needs, including assessment for and access to flexible funds for reasonable and necessary support, or if in crisis, immediate connection to short-term and brokered accommodation.
- Complete applications for housing assistance for people who are not able or do not want to use the Housing Connect Portal (e.g., social housing, private rental assistance).
- Coach and support service users to develop and progress an immediate response or Initial Action Plan for keeping or finding housing, which may include actions in other key life domains.
- Facilitate people’s access to specialist services, mainstream opportunities, networks, and resources so they can build social capital that will support their housing and other goals.
- Collect and record data and information as required for the Housing Connect evaluation and Portal.
- Assist with social housing, private rental, and other housing assistance applications
- $91,567 to $95,974 plus super + salary sacrifice (full-time equivalent);
- not-for-profit salary packaging available that can increase your take home pay
- a 7% Graduate Loading payable where you hold a degree in a relevant discipline;
- professional development opportunities;
- a friendly and supportive work environment.
- Expertise in conducting assessments in line with an Advantaged Thinking practice approach which considers needs, capabilities, risks, and challenges to ensure a holistic understanding of the person’s circumstances to effectively tailor the response.
- Expertise in brief interventions: short term planning and goal setting, provision of relevant information, connection to opportunities, resources, people, and networks to grow skills and capabilities to maximise housing outcomes.
- High level initiative and problem-solving with the ability to identify opportunities and discern external service system pathways that have the expertise and resources to be leveraged to provide a more tailored response for people experiencing disadvantage.
- Expertise and ability to develop, creatively leverage and sustain relationships across the service system, community, business, and education sectors to maximise outcomes for people accessing Housing Connect.
- Up-to-date knowledge of housing information, community resources, service providers and referral points.
- Understanding of Tasmania’s current housing market and the difficulties facing people on a low-income trying to secure housing including family violence, mental health and alcohol and other drug issues.
- Understanding of human development and the normative activities, behaviours, and developmental milestones characteristic to stage of life, as well as the relevant community and institutional links and systems.
- Understanding of relevant theoretical and conceptual frameworks and commitment to the values and ideals of capabilities and Advantaged Thinking practice approach.
- Experience in working collaboratively within a multidisciplinary team including team de-briefing, program planning activities and a variety of other team based consultative processes.
- Demonstrated time management skills with the ability to effectively set priorities and manage an assigned caseload.
- High level written and verbal communication skills including the ability to maintain accurate, professional case-notes, prepare correspondence and provide required information within program guidelines.
- Computer skills, in particular the ability to operate word processing and database management software packages.
- A commitment to working collaboratively with Housing Connect partners to negotiate a consistent approach across all areas of operations.
- Tertiary qualifications relevant to the position or extensive experience and lesser qualifications deemed equivalent.
- provide a current Tasmanian Working with Vulnerable People Registration (employment/volunteer category) including NDIS Worker Screening Check;
- present an unsupervised contact with children or vulnerable people type National Police Check (no older than 12 months);
- provide an International Police Check if you have resided for 12 months or more outside of Australia after the age of 16;
- provide a satisfactory Anglicare assessed medical;
- provide a current provisional or full Australian Driver Licence.