Administration Assistant and Cellar Door Host - Chrismont
Chrismont
- Cheshunt, VIC
- Permanent
- Full-time
- Operate as the primary contact for all incoming enquiries to the Chrismont office, including answering telephones, general email communications, directing as required and taking responsibility for follow-up actions.
- Maintaining confidential records, data entry and assisting with the preparation of printed collateral and document creation.
- Provide the Business Directors and Project Manager with administration and project support, as required.
- Support with weekly ordering in coordination with the hospitality, sales and administration requirements, and procuring goods and services for the office.
- Provide support with online booking platforms to help maintain an accurate list of reservations across all areas of the hospitality business (restaurant, cellar door, accommodation, experiences, events).
- Support the Project Manager with Chrismont's tourism bookings to ensure smooth preparation and transition from reservation to estate visitation.
- Support to the Wine Club, including keeping membership records up to date and assisting with packing quarterly shipments.
- Utilising our CRM platform to maintain an accurate database of all customers, service providers and wine club members.
- Carry out minor updates of tourism marketing materials, including cellar door tasting collateral, restaurant menus, and accommodation compendiums.
- Other duties as required.
- Support the day-to-day operations of the cellar door on a rotating roster with wine tastings and sales, customer service, special events and VIP visitation (will include weekend day work).
- Ensure the cellar door is well-presented, fully stocked and ready for business.
- Assist in the fulfilment of home delivery and direct marketing orders.
- Assist with winery-based tourism activities, events and initiatives.
- Assist with monthly stocktaking as required.
- Previous experience within a similar role and responsibilities as above.
- Outstanding organisation skills and attention to detail.
- Be able to clearly demonstrate discretion and confidentiality.
- Excellent communication both written, oral and in person.
- Be proactive, ability to problem solve and show initiative.
- Experience with online booking platforms NowBookIt and Little Hotelier.
- Experience with Adobe Creative Suite (Photoshop, Illustrator and InDesign).
- Proficient skills with MS Office skills, including Microsoft Excel, Powerpoint, Word.
- Hold or be willing to obtain an RSA certificate.
- A fantastic and friendly team environment within a family-owned business
- Wine discounts
- Opportunity for career growth
- The best views in the King Valley!
Applications with a cover letter and resume can be sent via email using the 'APPLY FOR JOB' link above.For more information, please phone 03 5729 8220.VideoMap Address
Wine Industry Jobs