Senior Engineer
Singtel
- Brisbane, QLD
- Permanent
- Full-time
- Undertaking system analysis, technical design, implementation, and maintenance of solutions applied to customer's environment to provide technical leadership in the execution of project implementation.
- Work with implementation teams and the customer, providing systems and network design and implementation support to ensure smooth and effective migration to new technology.
- Provide tech support to clients through dealing with sophisticated service queries and problems ensuring that customer expectations are clearly exceeded.
- Liaise closely with the Pre-Sales Solution Architects to ensure accurate prioritisation and service pricing of solutions.
- Ensure compliance with Optus Quality and Project Management Systems, Key Business Processes to maintaining high standards of technical and professional contribution to Optus.
- Tertiary qualifications in a computer science, information technology or related field.
- A minimum of 8-10 years of related technical experience with relevant vendor certifications.
- Extensive technical experience in design and deployment of medium to large enterprise or campus networks using Cisco, Aruba or Juniper technologies.
- Experience in design-deployment of SD-WAN Technologies from Meraki, Viptela, Fortinet, VeloCloud, Aruba (Silverpeak) or Palo Alto.
- Proven knowledge and experience of routing protocols such as BGP, OSPF, EIGRP, IS/IS, plus available understanding and exposure to IPV4 and IPV6.
- Strong dedication to quality and support of quality assurance systems.
- Strong communication and interpersonal skills, customer relationship building skills, underpinned by high level analytical and problem-solving skills.
- Competitive salary and performance incentives
- Discounts to Optus products and services, and to over 400 retailers Australia-wide
- Training, mentoring and development opportunities (ask us about OptusU!)
- Up to five days of Volunteer Leave per year
- A “connected” day for you to use to connect to something you are passionate about
- Hybrid ways of working
- Centrally located and vibrant CBD office life, surrounded by a variety of facilities including restaurants and cafes.