Network Officers Supervisor
- Gold Coast, QLD
- Permanent
- Full-time
- Oversee revenue protection activities in line with relevant legislation and internal strategies.
- Support the team to perform ticket, checks, issue infringement/warning notices, and prepare accurate reports on fare evasion trends.
- Collaborate with internal stakeholders and external partners such as Queensland Rail, local councils, and the Queensland Police Service to ensure consistent and fair enforcement.
- Drive a proactive safety-first culture among the team.
- Support and coach your team in managing conflict with professionalism and integrity.
- Prepare and oversee the preparation of detailed, accurate, and honest reports on incidents.
- Proven leadership experience in a dynamic, public-facing environment
- Strong interpersonal and community engagement skills, including the ability to communicate effectively across diverse backgrounds.
- Sound judgment and the ability to interpret and apply legislation.
- A calm and confident approach to managing incidents, conflict, and safety risks.
- A commitment to team development and operational excellence.
- Lead a team that helps shape the safety, integrity and experience of Queensland's public transport system.
- Collaborate with a diverse range of partners.
- Be part of a supportive and purpose-driven environment that values safety, service and accountability