Clinical Intake - Administration Officer 1

Lorne, NSW Colac, VIC
Permanent
Part-time

9 days ago

Employment Type - Permanent Part TimeHours per fortnight - 45.6Classification - Admin Grade 1 (Level 1 - Level 5)Job Category - Intake Administration OfficerReq Id - 5657About UsSituated just 150 kilometres south-west of Melbourne, at the foot of the stunning Otway Ranges, close to Lorne and the Surf Coast, Colac Area Health services 21,000 people who call the Shire home. Colac Area Health meets the needs of more than 30,000 people in the Corangamite, Colac Otway, and Surf Coast Shires. A unique integrated health service providing a wide range of clinical and non-clinical services to the Colac and district community. This includes the following:

Nursing/Midwifery
Aged Care
Medical
Community Services
Corporate Services
Support Services

About the roleCLINICAL INTAKE - ADMINISTRATION OFFICER
Permanent Part Time Position - up to 22.8 hours per weekColac Area Health is a values-based organisation providing a unique integrated health service comprising of over 500 employees, providing Acute Care, Aged Care, Community and Allied Health Services.Our Clinical Intake Team provide valued support in linking our community to services across the Community Health Division. Our team aims to ensure that referrals are managed, directed quickly, and to the most appropriate service to support consumer needs. As the Administrative Officer within the Clinical Intake team a key focus is on understanding our services, administrative processes, and supporting improvement activities.Intake is a single point of entry for numerous Colac Area Health programs including Allied Health, Community Nursing and Family, Community Programs and Specialist Clinics.What's required?Essential:

Qualification in Health, Administrative, IT, Data Management or other relevant qualification or experience.
Provide appropriate level of customer service, demonstrating a friendly and supportive approach to our consumers and staff
High level of computer literacy and demonstrated competence with sound working knowledge of Microsoft Office software.
Demonstrated ability to provide effective communication across all levels of the organisation and with members of the community.
Ability to effectively plan, organise and manage own time to achieve targets/deadlines within a set timeframe.
Proven ability to work independently and as part of a multidisciplinary team.

Desirable:

Understanding of administrative intake processes.
Experience and knowledge of TRAK in processing referrals.
Understanding of eligibility identification for accessing CAH community services.
Understanding of My Aged Care and Support at Home Program.

Benefits working with usColac Area Health offers the following benefits;

Extensive organisational orientation/department induction
Salary Sacrificing/Packaging
Active Social Club
Extensive professional development and continuing education
Employee Assistance Program
Access to on-site research support from the CAH Research Unit and the Western Alliance Academic Health Science Centre

To learn about our town and region please visit:For more information contact: Cherie Shepherd or Amanda WangmanDiversity and InclusionWe believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.We are committed to the safety and wellbeing of all children and young people. Click for further information on the Victorian Government's Child Safe Standards.To apply visit:This role requires you to provide evidence of a 2025 influenza vaccination.Contact: Cherie Shepherd or Amanda WangmanApplication closing date: Sunday 31st August 2025Are you currently a Colac Area Health employee? If so, please log into the People Plus internal careers site via your applications using your network login. Here you will find the full list of jobs available to you. You can then apply though the internal portal.

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