APS6 Interaction Designer

• This role is part of a pool of marketing and communications professionals that will support the Agency work plan projects for this financial year. The pool will provide flexible and responsive communication and marketing services to various project teams, ensuring that the Agency's messages are consistent, accurate and aligned with its strategic objectives and stakeholder needs. The pool will also contribute to building the Agency's reputation and profile as a leader in digital health innovation.
• The Senior Communications Officer is responsible for developing clear, engaging, visually attractive and effective communications, in collaboration with stakeholders across diverse business areas, and coordinating distribution through various Agency channels.
• The Senior Communications Officer will support the development and execution of end-to-end marketing and communication programs to support the priorities of the Agency. The delivery of the program will support and position the Agency roadmap and future vision for digital health in Australia.

• Implement communications plans, including setting tasks and priorities and managing workflow and timelines, following an account management approach.
• Assist in developing communications plans with specific objectives across different channels and segments.
• Developing materials for programs that are of a high standard and are consistent with a customer focused culture and align with brand strategy, guidelines and processes.
• Working in partnership with the wider project pool of resources, develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets.
• Provide content and updates for customer and internal touch points, establishing budget guidelines and documenting business processes.
• Ensure visibility of hours allocated to specific projects through consistent documentation in tracking sheets.
• Management Diversity and Span

• Contribute to the development of team objectives for short term tasks and strategic planning for longer-term initiatives.
• Support the execution of communication programs from start to finish, leveraging internal support and driving collaboration.
• Delivery of a program of work within the account service model within agreed timeframe, budget and governance framework.
• Awareness and ability to adapt within the Agency dynamic environment.
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis and optimise accordingly.
• Job Context and Environment

• Have an in-depth knowledge of the role and functions of the agency and an understanding of how these relate to a work area.
• Maintain awareness of the longer-term strategic, political or operational outcomes for the agency/program.
• Monitor changes in the broader work environment that may impact on work objectives.
• Independence and decision-making

• Work with independence, subject to limited direction against established priorities, practices, and methodologies to deliver quality outcomes.
• Produce work requiring little or no revision before finalisation.
• Make decisions using good judgement, expertise and knowledge, under limited guidance.
• Ensure decisions are governed by best practice communication principles.
• Stakeholder Management

• Manage relationships with stakeholders to achieve business and agency communication objectives.
• Anticipate and respond to stakeholder needs and expectations.
• Maintain internal and external networks.
• Support stakeholders through change, taking into account the different ways people understand and assimilate information.
• Assist stakeholders in understanding the interplay across competing priorities.

Chandler Macleod