Vendor Performance Manager
ISS Facility Services
- Melbourne, VIC
- Permanent
- Full-time
- Drive strategic procurement activities include the evaluation of purchasing decisions on supply and outsourcing
- Continuously monitor and report on the risk and control environment in compliance with relevant regulatory, industrial legislation, contractual obligations and controls and in accordance with agreed policies, standards and procedures.
- Managing and measure the performance of vendor partners to drive service excellence and continuous improvement across the portfolio via regular business reviews as per the client-endorsed vendor risk matrix.
- Work and manage the relationship with subject matter experts' teams to ensure sustainable supply chain alignment and deliver cost effective outcomes
- Monitor and ensure vendor partner compliance with contracts terms is met and service level is delivered
- Foster long term relationships with third party vendors to drive positive operational delivery including resolving disputes and any vendor related issues that may need attention
- Focus and deliver social procurement, sustainability and innovation to address challenges and build solutions that add value to communities and eco systems
- Actively collaborate to drive Social Procurement initiatives across projects and operations to generate social benefits such as increasing contracting opportunities for Social enterprises and Aboriginal and Torres Strait Islander communities and businesses.
- Evaluate sourcing procedures and present potential improvement strategies to management for review
- Opportunity to participate in the client social and events calendar
- Work with a close-knit and dedicated team, focused on continuous development.
- Upskilling opportunities with access to ISS and client learning and development modules
- Opportunities for career development and advancement within ISS.
- Access to staff discounts.
- Experience in business, finance, procurement or a purchasing environment (with around 4 years experience within the Facilities Management industry ideal).
- Demonstrated ability to be target orientated, focus on quality and deliver to a high standard.
- Experience in the delivery of operational excellence with a focus on inclusion, sustainability and health and safety focus.
- Experience in price negotiations, preparation of budgets and improving and monitoring the appropriate cost controls are in place.
- In depth analysis experience using multiple data sources to explore and agree a baseline and promote procurement savings.
- Evidence using influencing and negotiation skills to gain stakeholder approval in project execution.
- Well-developed interpersonal skills with the ability to engage with difficult stakeholders and conflict management.
- Well-developed time management and organisation skills with the ability to deal with multiple issues, pressures and deadlines concurrently.
- Advanced knowledge of Microsoft Office Suite.
- Confidentiality at all times.
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