Client Services Officer

Findex

  • Grafton, NSW
  • Permanent
  • Part-time
  • 29 days ago
Job Category: Client Services SupportJob Description:We have an exciting opportunity for a motivated, self-driven person to join our Client Services team supporting our team of Advisers. This is a part time (20 hours a week) position, based in our Grafton office.Day to day, you will support our Advisers and ensure that team workflow is managed efficiently. We have all the tools, people and offices to make your journey a success, so you can grow your career!What will your typical week look like?
  • Ensure timely completion of client-related tasks within the local office or designated region, meeting internal and external service standards.
  • Provide general support to the Client Services team, including file creation, database management, and attending to tasks within the Beginner skill set.
  • You'll be responsible for carrying out front-of-house reception duties and ad-hoc administrative tasks such as printing, filing, and scanning as needed.
  • Maintain a positive and proactive attitude, collaborating with team members to achieve shared goals
More about the perks!
  • Comprehensive training including a dedicated buddy to get you off to the right start.
  • Clear career development pathway and ongoing training support.
  • Join a team who want you to thrive!
Let's talk about you!You are a passionate about providing a great experience to your stakeholders and have the following background:
  • Client Services experience.
  • Excellent client and stakeholder relationship skills.
  • Top notch attention to detail and organisational skills.
  • A genuine team player with the ability to empower other people to learn and develop.
Let's talk about our teamOur growing passionate team has:
  • A wealth of knowledge in Client Services and Strong client-centric focus
  • Supportive, positive and collaborative & passionate about delivering quality service.
  • Connected with stakeholders in the business both locally and nationally.
About usWhy Findex? #WriteyournextchapterWith a passion for well-being, we adopt a dynamic working environment and empower our people to operate from wherever they find themselves most engaged, productive, and collaborative, while leveraging a flexible blend of remote and in-office work.If you would like to be a part of a big and bold business who value a client first approach, and who passionately recruit and promote from within (with 31% of hires being internal mobility), then we want to hear from you.Next steps?Apply now - we can't wait to hear from you! Please note, you will be directed to our careers page to apply.PLEASE NOTE:Only candidates with valid working rights within Australia will be considered.Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.Note for Recruitment Agencies:This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.

Findex