Customer Service Manager in Training

Australia
Permanent
Full-time

7 hours ago

Exciting Career Opportunity

Attractive salary package and 10% company discount for you and your family
Dynamic growing company
Join Australia's largest independent supermarket

About us:Over 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.What we offer you:Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.

10% staff and family discount across all Drakes stores
Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
In-depth onboarding and career progression opportunities
Company funded retail management qualifications and first aid qualifications
Vehicle leasing opportunities

About this opportunity:Our North Lakes store is currently seeking motivated and hard working candidates to join our supermarkets as a customer service manager in training!The successful applicant will be given the necessary training and skills required to eventually progress into a management role, leading and overseeing the day-to-day operations of the customer service department.Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

Significant front end and POS knowledge
Unparalleled commitment to customer service
Experience in leading and managing teams
Accurate team rostering
Passion and enthusiasm, with a very "hands on" approach
Excellent communication skills
Ability to liaise with both team members and management
Ordering and cost control expertise
Strong leadership and delegation skills
Ability to coach, train and performance manage team members
Commitment to work health and safety standards

To succeed within our organisation, applicants must be able to:

Display a passion for customer service Express a positive "can do" attitude
Problem solve
Lead by example
Motivate a team Communicate effectively with management, team members, customers and external stakeholders

If this sounds like the role for you, apply now!

Drakes Supermarkets

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