We are an energetic team who thrive in fast paced environmentsTogether we support our CommSec customers with a high level of serviceWe offer a hybrid work environment (a mix of home and office - post probation)Do work that matters:As a full time Equities Associate, you’ll be the first point of contact over the phone for many of our customers. Your responsibilities include:Connecting with our customers, building strong rapport through meaningful conversationsUnderstanding and identifying customers’ issues, using problem solving skills to deliver relevant and effective solutions that create a positive outcomeEducating clients on our products, services and processes in an efficient manner and have the ability to articulate complex issues in an effortless way.See yourself in our team:CommSec is our market leading trading platform providing customers with free access to live prices, price charts and portfolio watch lists with the ability to buy and sell shares online. CommSec provides a high level of customer service to complement our products and services. Our contact centre based at Darling Harbour is the key for ensuring the clients of CommSec receive the best care and service when it comes to their investment portfolios.We're interested in hearing from people who:Are passionate about helping customersHave a genuine interest in financial services and equity marketsDemonstrate the ability to grasp concepts and systems quicklyCan commit to commencing in the role July 2024Are available to work Monday to Friday between the hours of 8am to 6pm. Your shifts are approx. 8 hours long / 38-hour week.What’s in it for you?Working with us means that you’ll have a range of benefits. Some of these include:A hybrid working environment post probation (6 months)A range of leave optionsProfessional development that will support you in your career growthA full time, permanent position working Monday to Friday.Where will you go?If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key.If this sounds like your next opportunity, apply now!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 11/05/2024
