
Engagement Administrator - Immigration
- Sydney, NSW
- Permanent
- Full-time
- Managing and organising immigration-related documents and records
- Assisting with the preparation and submission of immigration applications and submissions including visas, nominations, skills assessments, VEVO checks etc
- Communicating with clients to assist with reporting and analytics
- Workflow management including case set up and allocation, and reporting on internal metrics
- New client onboarding including risk management and contracting
- Use of various immigration technology solutions as needed to support the team
- Providing administrative support to the immigration team, including billing, debtor management, data entry, filing, and correspondence.
- Administration experience preferably gained within a professional/corporate services environment
- Excellent commitment to providing quality and responsive customer service
- Outstanding time management, problem solving and organisational skills gained in a high-volume environment with competing demands and constant changes
- Proven ability to take responsibility and ownership for tasks
- Experience with Word and Excel is essential (Intermediate/Advanced level preferred)
- Proven team player with the ability to create strong working relationships at various levels and a flexible approach to their work
- Superior communication, facilitation and negotiation skills while maintaining the highest level of personal and professional integrity