Financial Counsellor for Gambling
- Ipswich, QLD
- Permanent
- Part-time
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.Job Description0.6 FTE, part-time | Ongoing positionBased in Ipswich QLD, on the lands of the Yuggera, Jagera & Ugarapul PeoplesFrom $51.23 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550Make a difference where it matters mostThe Financial Counselling for Gambling program offers free, confidential support to people experiencing financial hardship due to gambling harm—whether from online platforms or land-based venues. Funded by the Commonwealth, the program helps individuals affected by gambling harm, explore options, and build long-term money management skills. It also connects clients with other services to support their wellbeing and reduce the risk of further harm.Your role, your impactAs a Financial Counsellor, you’ll be a trusted advocate for people navigating the challenges of gambling-related financial distress. You’ll provide holistic, trauma-informed support that helps clients understand their options, regain financial control, and build long-term capability.In this role, you will:Deliver comprehensive financial assessments to understand each client’s unique situationProvide tailored information, advice, and advocacy to support informed decision-makingDevelop case plans that consider cultural, social, and mental health factorsNegotiate with creditors and financial institutions on behalf of clientsEngage with the community to raise awareness and build referral pathwaysCollaborate with allied services to ensure wraparound supportMaintain accurate recordsin Each’s client management system and uphold compliance standardsContribute to service planning and improvementEngage in supervision, team meetings and professional developmentContribute to service planning and improvementWho we’re looking forDiploma of Community Services – Financial Counselling (fully completed)CHCSS00111 Problem Gambling Skill Set (or equivalent)Professional membership with Financial Counselling Queensland (FCQ)Current driver’s licenseExperience in financial counselling, ideally in a community or not-for-profit settingKnowledge of relevant legislation and financial counselling standardsAbility to work independently and collaborativelyWhat’s in it for youAt Each you’ll be supported to be your best. We provide:Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safetyBalance your way – Flexible work arrangements to help you juggle work and life commitmentsCompetitive salary – Based on your experience, plus above-award conditions and generous leave optionsBoost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainmentLearn from the best – Clinical supervision, debriefing, and exposure to diverse client cases to build your expertiseFree, confidential support – Our Employee Assistance Program is available for you and your familyMore leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leaveTo view the full Position Description, click or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position.
Questions? Contact Cammie Dinh (Talent Acquisition Business Partner) at
Applications close: Wednesday 17th September
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today!QualificationsAdditional InformationNext Steps in the Hiring Process
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