Change Analyst - 12-month Fixed Term Contract

• Conduct detailed assessments to understand the impact of proposed changes on business processes, systems, and stakeholders.
• Identify potential risks and develop mitigation strategies.
• Stakeholder Engagement:

• Collaborate with various stakeholders to understand change impacts and ensure their needs are addressed.
• Facilitate communication and engagement activities to promote awareness and buy-in for change initiatives.
• Change Planning and Execution:

• Supporting the Change Lead to develop and implement change management plans, including communication, training, and support strategies.
• Monitor and report on the progress of change initiatives, ensuring alignment with project timelines and objectives.
• Training and Support:

• Supporting the Change Lead to design and deliver training programs to equip employees with the necessary skills and knowledge to adapt to new systems and processes.
• Provide ongoing support and guidance to stakeholders throughout the change process.
• Performance Measurement:

• Establish metrics to evaluate the effectiveness of change initiatives.
• Analyse data and feedback to identify areas for improvement and make recommendations for future changes.
• Documentation and Reporting:

• Maintain comprehensive documentation of change management activities, including plans, reports, and stakeholder communications.
• Prepare regular status reports for the Change Lead and other senior management.

• Bachelor's degree in Change Management or a related field (ideal)
• Proven experience in change management, preferably within an ecommerce or technology-driven environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in change management tools and methodologies.

• Certification in Change Management (e.g., Prosci, ACMP).
• Experience with ecommerce platforms and technologies.
• Familiarity with project management principles.

• Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
• A competitive remuneration package
• Hybrid working arrangements in office and from home that provide appropriate work/life balance
• Generous employee discounts across David Jones and access to partner benefits
• An additional day of leave for your birthday along with time to support charitable work
• Opportunities to support community partnerships across our Corporate Social Responsibility program
• Be a member of a company committed to sustainable practices, driving change in the retail landscape
• Ongoing training and development to pursue individual ambitions

David Jones