performance management specialist

HR Partners

Brisbane, QLD
$79.00 per hour
Temporary
Full-time

13 days ago

HR Partners by Randstad has an opportunity for an IGP Performance Management EL1 (Adviser Network Management Section) to join their site in Brisbane. This role is a temporary Federal government role with a start date of 6/5/24 until 8/11/24. This role is Monday-Friday, 37.5hours per week paying $74-$79+ per hour. Submission close date 19/4/24.About the role:The Adviser Network Management Section manages all facets of the Adviser performance and contracts. The performance management activities are a fundamental component of delivering the expected activities and services.The Performance Management Specialist will be responsible for the performance of the IGP Adviser cohort using a variety of measures including quality, volume, client satisfaction and outcomes. This includes the management, application and ongoing development of the performance management framework, relevant processes, and Documentation.

Track and monitor program and Adviser performance and quality of advice.
Support the development, implementation and continuous improvement for performance frameworks and Standard Operating Procedures (SoPs).
Conduct routine human resource and stakeholder management functions and activities including cohort reporting, governance and quarterly performance meetings.
Identify, report, and resolve performance issues (including under performance).
Be a trusted adviser to the leadership team on sensitive or complex people matters including performance and conduct.
Contribute to developing a culture and resources for Advisers to align their goals with contract and program expectations.

About the individual:

A baseline clearance is required for this role, if you are not currently holding one an application can be made if successfully placed in the role
Applicants must be Australian citizens and based in Brisbane
Experience with employee relations matters, dealing with complex situations
Experience with industrial relations matters, dealing with complex situations
Public sector experience, highly desirable
Candidates must have extensive experience in a HR advisory role

At HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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