Customer Coordinator
Cavpower
- Adelaide, SA
- Permanent
- Full-time
- New position
- Competitive remuneration
- Located at Gepps Cross
- On site parking
- Attend to customer enquiries
- Determine scope of work required
- Provide customer with an up-front estimate for the work
- Establish time line for required service / repairs
- Keep customer informed of the costs, status and any changes to the work
- Manage work orders
- Liaise with the Warranty Team regarding warranty work
- Provide guidance, technical advice and diagnostic expertise as required to ensure jobs are finished in a timely manner
- Sound influencing and negotiating skills
- Ability to develop and maintain strong client relationships
- Accurate, with a high attention to detail
- Strong technical knowledge and sound commercial acumen
- Proactive and solutions approach with the ability to work well under pressure
- Demonstrated commitment to Safety with an ability to foster continuous improvement
- Experience working within Mining, Civil or Automotive industries preferred