
Case Manager / Care Coordinator
- Blackburn, VIC
- $35.00-50.00 per hour
- Temporary
- Full-time
- Coordinate the delivery of services to Home Care Package clients in line with their needs and goals.
- Support the intake and onboarding of new Home Care Package clients
- Gather and process client information and documentation accurately
- Provide clear, friendly communication to clients regarding services, entitlements, and next steps
- Maintain accurate case notes and documentation in accordance with funding and compliance requirements.
- Communicate effectively with internal teams, service providers, and external stakeholders.
- Practice within applicable aged care legislation while respecting clients’ rights and dignity.
- Implement best practice models of care planning, assessment, and ongoing support.
- Experience working with Home Care Packages (HCP) or within the Aged Care sector.
- Strong case management, care coordination, and documentation skills.
- Confident communicator with a client-first approach.
- Ability to work collaboratively within a team and independently when required.
- Passion for supporting older Australians to maintain their independence at home.