Team Lead

• Ability to take on multiple tasks within the wider Delivery Engineering group and to proactively acquire the product, technical, market and customer knowledge necessary to deliver your contributions.

• Active participation in all aspects of agile software development.

• The successful design and delivery of software from your team to customers.

• Ability to bring others with you, to engage and enable them to be successful.

• Ability to lead workshops and designs with customers.

• Feedback on the quality and quantity of your technical outputs from your team, technical reviewers, leads and managers.

• Feedback from staff you are mentoring.

• Continuously driving improvements to practice and process.

• Your alignment with Gentrack’s values, culture, and strategy.

• Analyse customer requests across any scale

• Produce solution artefacts and estimate as external deliverables

• Peer review large project designs

• Develop, maintain, deploy, and support software developed by yourself and others.

• Produce relevant documentation to assist with knowledge transfer.

• Actively participate in planning, stand-ups, estimation, retrospectives, and backlog grooming as appropriate.

• Provide internal and external customer training and support

• Take responsibility for elevating standards and procedures as well as ensuring they are followed
• Identify and highlight relevant risk, design and implement mitigation and resolution strategies
• Lead projects delivering quality solutions and service through waterfall or agile or mixed approach
• Lead software development and processes across a stream of work to meet project deliverables
• Think strategically and plan long term.
• Make hard and consequential technical decisions
• Identify, articulate and make improvements to product and ways of working
• Provide advice to customers on operational and business strategies ensuring the best use of Gentrack products

• Provide advice to customer on industry best practices

• Influence customers in roles such as business case, discovery, testing and implementation in support and project delivery

• Promote the benefits of Gentrack’s system to existing and new customers

• Provide technical guidance to teams of engineers

• Coach and mentor staff as appropriate and be a positive role model

• Be a key influencer for technical best practice

• Report all incidents and hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk promptly.

• In addition to this you are required to carry out any other duties as reasonably requested by your direct line leader.

• 8+ years commercial software development experience

• Experience in senior development positions

• Designing solutions in agile SDLC

• 5+ years working knowledge of CRM and Billing Systems

• Strong working knowledge of relevant technologies and concepts including Object Orientated Design, Enterprise Database, AWS, GIT, Web Services, CRM, Utilities industry, SDLC and Agile Methodologies.

• Can do attitude

• A passion for excellence and a commitment to be the best.

• High levels of energy, sound judgement and determination to achieve with a sense of urgency.

• High attention to detail.

• Excellent relationship management and interpersonal skills.

• An open-minded consultative approach.

• Ability to give and receive positive and constructive feedback.

• Ability to creatively solve problems.

• Bachelor’s degree in computer science, software engineering or comparable professional development and commercial experience.

• Personal growth – in leadership, commercial acumen and technical excellence

• To be part of a global, winning high growth organization – with a career path to match

• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos

• A competitive reward package that truly awards our top talent

• A chance to make a true impact on society and the planet

Gentrack