Customer Service Consultant

Ipswich, QLD
$49.40 per hour
Temporary
Full-time

24 days ago

Service Officer A03

$49.40 per hour + Super
Ipswich CBD
Starting 15th September and 20th October, 2025 until June 2026
Available to work Monday-Friday 8:00-18:00 (rotating shifts)

Our client, a major Qld Government Department is seeking multiple Service Officers to be part of their call centre located in Ipswich.About the role:

Engaging with clients to provide a timely and supportive service to a high standard
Executing proactive debt collection methods to support clients in meeting their obligations to commit to payment.
Offering a high level of customer service by providing accurate and consistent information and/or education to clients.
Effectively take appropriate actions to recover outstanding debts within the guidelines.

About you:

Previous call centre experience
Debt Collection / Banking/ Sales experience would be highly regarded
Excellent computer literacy
Strong communication/negotiation skills

How to apply:Send through your resume with a one page cover letter addressing the following:

Why are you interested in the position and;
How your skills and experience make you a suitable candidate for the role and;
Share an example of a time when you resolved a difficult situation; outlining any factors you considered and explain the techniques you used. (300 words or less)

Don’t hesitate, this is a great opportunity to gain experience and start your career within a government department in 2025!For any questions regarding this opportunity call 07 3889 2580. Applications will close Monday 18th AugustAbout Us: FINDMEA is a local Qld based agency with National Reach and a passion for what we do. With over 40 years experience we know how to care for our candidates and ensure we see beyond the resume to uncover your true potential.

FINDMEA

Apply Now