
Conference Events Sales Executive
- South Australia
- Permanent
- Part-time
Join us and become a Heartist®.Job DescriptionWhat you’ll doWe are looking for an experienced Conference Events Sales Executive to join our team at Novotel Barossa Valley Resort. This role is a part time, shared position. Under the guidance of the Director of Sales & Marketing, you will be responsible for the below.
- Respond proactively to sales opportunities to effectively manage leads.
- Handle incoming event leads professionally through all channels e.g. phone, email, website
- Monitor performance of Conference Vision (or its equivalent) in line with agreed targets
- Monitor competitors within region and provide recommendations on changes to current sell strategies.
- Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
- Coordinate and host familiarisation and site inspection activity including follow-up.
- Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis.
- Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
- Prepare and deliver event handover to Conference & Event Coordinators and ensure accuracy of information and effectively communicate handover to clients.
- Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.
- Ensure Conference and Events team operates efficiently to minimise errors and exceed client expectations.
- Assist in developing sales strategies for the conference segment and implement and monitor effectiveness of same.
- Develop and maintain a relationship with specific conference and incentive companies / PCO’s to ensure hotel secures new business.
- Have a complete understanding of the Hotel’s sales vision, its products, services, and rate structure to fulfil business objectives.
- Maintain existing customer base to ensure their business is retained by building and developing relationships.
- Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximise sales opportunities.
- Develop and implement a plan to follow up on prospective business.
- Adhere to Hotel’s rate structure with variations approved by the Conference & Events Sales Manager
- Proven experience in conference and event planning,
- Strong sales skills with a track record of driving inquiries and securing new business
- Exceptional interpersonal and communication skills, with the ability to build and maintain client relationships
- Detail-oriented with excellent organisational and time management abilities
- Proficiency in event management software and tools
- Demonstrated ability to work independently and as part of a collaborative team
- Customer-focused mindset with a commitment to providing exceptional service
- Flexibility to adapt to changing priorities and work under pressure
- Goal-oriented with a drive to meet and exceed targets
- Outstanding personal presentation and professional demeanor
- Knowledge of hospitality industry trends and best practices
- Strong budgeting and financial management skills
- Willingness to work flexible hours.
- Role Model in Accor Values and Heartist culture.
- ALL Heartist Membership - worldwide discounts on accommodation and food & beverage
- Learn Your Way - Support your career development with access to Accor's industry leading training platforms
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network world wide