Customer Service Officer
- Sydney, NSW
- $36.00 per hour
- Permanent
- Full-time
- Flexible shifts between 8am – 6pm, Mon–Fri | Temp with potential for Perm Opportunity
- No direct public transport – onsite parking available
Join a global powerhouse in the logistics and manufacturing space, supplying some of the most recognised brands across Australia. Known for delivering high-quality solutions to industries where precision and service matter most, this is your chance to be part of a team that works with innovative products that make a difference.About the Role
You’ll be the first point of contact for key accounts, ensuring orders flow smoothly from entry to delivery. This is a pivotal position where you’ll work closely with internal teams including transport and warehouse operations. It’s fast-paced, varied, and perfect for someone who thrives on juggling priorities and building strong relationships.Your day will include:
- Managing inbound calls and emails from key clients
- Entering and tracking orders accurately and efficiently
- Following up deliveries and urgent requests
- Coordinating with operations to check stock and delivery timelines
- Processing returns and resolving customer queries
- Liaising with internal stakeholders to ensure seamless service
- Positive attitude, a team player, and eager to learn
- Background in customer service, order processing, or logistics preferred
- Comfortable with high-volume data entry and multitasking
- Strong communication skills and attention to detail
- Work for a global business with a stellar reputation
- Supportive team and hands-on training from day one
- Opportunity for cross-training and skill growth
- Onsite parking, monthly team lunches, and a lively workplace culture
- Potential to transition from temp to permanent