Customer Experience Coordinator
ABN Group
- Melbourne, VIC
- Permanent
- Full-time
- Providing excellent customer service in the preconstruction of customers' homes
- Ensuring contracts are delivered in designated timelines
- Supporting the coordination of jobs from sales acceptance to construction
- Communicating with key stakeholders to proactively progress jobs through the preconstruction process
- Passion and enthusiasm about working in the building industry
- The ability to deliver an awesome customer experience
- Proactively build collaborative relationships
- Relentless when faced with challenges
- Excellent listening skills
- An eye for detail when producing documentation
- Sense of humour that lifts your team members
- Reward and recognition programs that celebrate you
- Health and wellbeing plans that look after you, including an Employee Assistance Program
- A culture of belonging where you get to be you
- You get to take your career anywhere you dare to dream - you own it!
- Hybrid work arrangements available to support you in work and life
- Volunteer opportunities with amazing charity partners
- An accessible and supportive leadership team with clear vision and purpose
- A values platform that underpins who we are and how we operate