National Property Management Coordinator

Ray White

Brisbane, QLD
Permanent
Full-time

1 month ago
Apply easily

An exciting opportunity to join the National Property Management Team at Ray White has become available. This is not just any role; it's your chance to play a key role in shaping the future of property management across Australia whilst transitioning away from the day-to-day property management tasks. Based in Brisbane City, you'll work closely with the National Operations Manager - PM, diving into the daily operations and administration that keeps our national PM team thriving across all states, and driving groundbreaking national initiatives. From the PM training program, weekly PM network newsletter, PM Pulse, to recognition initiatives, data analysis, reporting, marketing assets, CRM management via monday.com, and assisting with awards and recognition, you'll be at the forefront of excellence and innovation.The Ray White Group encompasses a collection of diverse yet interconnected businesses, united by a shared heritage that dates back to 1902. Our journey commenced in the humblest setting of Crows Nest, a frontier town in regional Queensland, where the first Ray White office originated. For over 120 years, we have experienced remarkable growth, currently 12 businesses within the group, more than 1,000 offices in our network, and close to 300 corporate team members. Our corporate teams are spread across Australia and New Zealand, with offices in most capital cities.We are dedicated to creating an exceptional environment that empowers our talented individuals to forge outstanding careers and reach their full potential. Our business is founded on curiosity and a desire to learn and grow.What you'll do:

Property Management Training Program

Set up training Zoom sessions, attend sessions to monitor chats & allocate break-out rooms
Manage the training calendar on monday.com
Support the state team members who are presenting
Send out feedback forms and report on feedback to the team
Send out relevant communications before and after training sessions
Assistance with the delivery of face-to-face training at state-based events in organising venues, working with the events team
Manage the CRM via monday.com for the national PM team

Ensure all new offices are added, and closing offices removed and manage all workflows associated with office movements
Manage all other monday.com boards for the team
Property Management data and reporting

Send out monthly reporting emails and ongoing reminders to the PM network
Send outstanding reporting lists to the state PM team members to follow up
Ensure all new offices are set up for reporting and data integrations into our systems
Prepare partnership plan reports for state team members using the Looker database
Analyse monthly PM data for any errors and anomalies
Prepare reports for the National Operations manager each month and quarterly for internal stakeholders
Meeting coordination, notes and follow-up

Attend all project working group meetings
Attend fortnightly team meetings
Capture notes from all meetings, document action items in the monday.com boards for team meetings and all working groups
Work with the National Operations Manager to finalise meeting agendas each fortnight
Resource Hub management

Coordinate content from team members
Ensure content is reviewed 6 monthly
Upload new content
Diary management and arranging travel bookings

For National Operations Manager
For state team members for training and events
Property Management weekly newsletter (PM insider)

Manage the PM insider monday.com board
Follow up with team members for articles
Write articles and organise interviews with PM network members
PM Marketing

Organise all marketing briefs for the pm team to send to the national marketing team
Prepare/edit marketing materials in Canva

Who you are:

Minimum of 5 years experience in property management
Detail and process-oriented
Good time management
Strong organisational skills
Disciplined, well-presented and performance-oriented
Strong initiative, willingness to learn and implement new ideas
Marketing experience preferred but not required
Experience in the following systems is preferred but not essential:

Monday.com
Excel/ Google Sheets
Concepsend

Our benefits:

Paid parental leave including 12 weeks top-up benefits + option of 1 month full pay, or superannuation contribution
Access to Ray White's internal Wellbeing program
Access to discounts and partnerships e.g. travel, fitness
Employee referral program

Ray White