Kiehl's Assistant Boutique Manager Chatswood

L'Oréal

Chatswood, NSW
Permanent
Full-time

2 months ago

ABOUT THE JOB

Driving sales to achieve Plan and Key Metric Performance goals
Daily communication of sales goals and KPI's and promotional activity to KCR team
Lead by Example with Superior Customer Service and hands-on demonstration of skincare products
Observe selling interactions and be able to provide effective feedback for improvement
Maintain, develop and oversee Customer Registry Program
Train and motivate KCR's
Attend Seminars and Training Management Meetings
Active in Outreach programs to bring business into the store
Plan and execute incremental events to attract new customers
Demonstrate expert skincare product knowledge and application techniques
Support new customer acquisition through offering skincare consultation and a customised experience for each Kiehl's customer
Maintaining the counter quality and merchandising
Master Kiehl's product knowledge and current beauty/skincare trends
Work closely with the Counter Manager and other Kiehl's Customer Representatives to achieve set sales targets

ABOUT YOU

Management experience required
High school diploma or equivalent
Strong Communication Skills
Skincare experience preferred
Must be able to work flexible schedule including nights, weekends and some holidays
Experience in retail with five-star customer service
A passion for providing a unique customer experience
A keen interest in skincare and beauty
Strong communication skills
Customer focus and collaborative attitude

ABOUT THE PERKS

Extensive induction and product training
Structured development plans for your career progression
Work for the global #1 beauty company

ABOUT KIEHL'SKiehl's was founded as an old-world apothecary in New York's East Village over 150 years ago. Today, Kiehl's is dedicated to giving customers quality skin care and hair care products based on the most advanced science and utilising unique, natural ingredients. Kiehl's brings New York cool to skincare in Australia. It is a dynamic and growing brand with endless opportunities to develop your career.ABOUT L'OREAL AUSTRALIAL'Oréal Australia is part of the L'Oréal Group, with 32 brands present in Australia. For over a century we have been dedicated to one sole vocation: creating beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Because we are the global leader in beauty, we are aware that everything we do can have a meaningful impact, and everyone at L'Oréal has a common purpose - to create the beauty that moves the world.L'Oréal Australia is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).L'Oréal Australia acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.

L'Oréal

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