Cross-Dock Operations Manager | Orchard Hills NSW
CEVA Logistics
- Orchard Hills, NSW
- Permanent
- Full-time
- Ensure compliance with industry regulations, safety protocols, and Chain of Responsibility (CoR) legislation, maintaining a strong focus on safety throughout all operations. Conduct regular audits and assessments to identify and address safety and compliance issues
- Accountable for key performance indicators (KPIs) to measure the performance of linehaul on-time dispatch, labour utilisation and associated costs, safety, etc. Analyse data to identify trends, address challenges, and implement strategies to enhance operational effectiveness and cost-efficiency
- Full accountability for cross-dock cost management
- Address operational challenges promptly, resolving conflicts, and mitigating issues that may arise within the transport process
- Lead a team of cross-dock supervisors and operators, ensuring adherence to company policies and performance standards. Provide guidance, training, and support to optimise individual performance and efficiency
- Foster effective communication and collaboration between own team and others (fleet controllers, linehaul team, warehouse, and customer service), to ensure seamless cross-dock operations
- Drive continuous improvement initiatives within team, identifying areas for enhancement and implementing best practices. Partner with CEVA Business Process Excellence teams to implement and utilise continuous improvement tools (e.g. KAIZEN).
- Applied knowledge / understanding of transport regulations and compliance standards in Australia
- Budgeting and cost management skills / experience
- Intermediate ability in MS Office (esp. Excel) and capable of adapting to new systems / technology
- Sound analytical, communication, presentation, influencing and stakeholder management skills
- Experience with reading, understanding and interpreting enterprise agreements and supporting ER/IR matters.
- Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
- Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
- Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
- Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.