
Senior Account Manager
- Melbourne, VIC
- Permanent
- Full-time
- High impact, autonomous role
- B2B experience
- Account management and Customer support: provide ongoing end to end service support based on established agreements and SLA. This can include some hands-on technical checks of chemical dosing levels and calibration of equipment.
- Provide training sessions to customer staff and use of our products, ensuring safety compliance of our products
- Monitor chemical stock at each customer site, ordering new stock in time with order and processing timelines
- Identify opportunities for continuous improvements and introduction of new products or technologies to support clients with their sustainability initiatives
- Business Development & Growth – Conduct business reviews, and acquire new clients
- Develop competitive commercial proposals
- Present product benefits and convert prospective clients into long term partnerships
- A minimum 5 years’ experience with proven experience managing large corporate accounts
- A degree or diploma in a science discipline, such as chemical engineering, chemistry or mechanical engineering
- First class business acumen and analytical skills
- Solid presentation, negotiation and influencing skills
- Mechanical aptitude
- A self-starter who thrives working independently and potentially taking a leadership role
- The ability to collaborate cross functionally
- Full working rights and open driver’s license