Store Manager - Devonport
Barbeques Galore
- Devonport, TAS
- Permanent
- Full-time
The Store Manager is responsible for overseeing the daily operations of a store centred around the customer experience. The Store Manager will supervise the operational and organisational standards of the store as well as leading a successful team by recruiting, training, coaching and leading a sales team to achieve agreed targets, revenue and profit objectives.Key Accountabilities
Team
- Recruit (where required), build and maintain a strong team culture that aligns with BBQ Galore vision mission and culture.
- Provide leadership and inspiration to your team through effective capability coaching and development with a goal to ensure retention within BBQ Galore
- Ensure product knowledge of team is of high standards.
- Work a two-week rotating roster working alternative weekends
- Some evening work may also apply depending on store trading hours.
- Develop store strategies to raise our customers' pool, expand store traffic, and optimise profitability.
- Execute Barbeques Galore's care sales process to maximise transaction value and profit to meet sales targets and KPIs
- Ensure high levels of customer satisfaction through excellent sales service, product knowledge and after sales support.
- Prepare and control the store's budget, aiming for minimum expenditure and efficiency.
- Analyse profit and loss reports and make true and accurate forecasts.
- Implement and drive in-store promotions and marketing initiatives
- Maintain outstanding store conditions and visual merchandising standards
- Monitor inventory levels, and ensure stock control measures are well maintained within business guidelines.
- Maintain and apply a working knowledge of all store and staff policies and procedures and ensure all team members comply with WHS standards
- Build and maintain a strong team culture that aligns with the company's vision mission and culture.
- Maintain up-to-date knowledge of products and services offered and be able to discuss available options with customers to demonstrate value.
- Carry out other duties as delegated by Regional/Senior Management.
- Have previous experience in a retail management environment
- Take initiative and operate with a high degree of autonomy
- Ability to lead a team and maintain a strong team culture.
- Have a highly driven, self-motivated approach
- Strong selling and communication skills
- High attention to detail and well-organised
- Have a passion for delivering great customer service and producing great store results
- Great base salary + super + performance incentives
- Great culture and a supportive team environment
- Generous discounts and staff deals across our product range
- Generous Parental Leave Policy, supporting both primary and secondary carers
- Ongoing career development, including coaching, certificate III and IV training, and leadership development programs
- Great benefits via our 'Grillhouse' rewards and benefits program, offering discounts across hundreds of retailers