STORE MANAGER - DYMOCKS CHATSWOOD
Dymocks
- Chatswood, NSW
- Permanent
- Full-time
- Achieve store sales budgets
- Achieve Booklover sign up targets
- Achieve add on sales targets
- Build a culture of sales performance within the store driving this culture through your team
- Establish and achieve the profitability and sales goals identified in the annual budget
- Identify new sales opportunities
- Provide ongoing coaching and support to employees on how to best achieve sales
- Create effective and cost-efficient rostering for a small team of permanent and casual team members
- Manage inventory, including stock ordering, returns, and close management of aged stock to achieve balance between sales and service requirements and financial constraints
- Lead the team by demonstrating and embodying highly developed sales skills and leadership behaviours
- Recruitment and onboarding of new store employees
- Update employees regularly on new product knowledge, identifying and acting upon any individual training needs
- Conduct regular store management meetings to provide direction, receive feedback, and maintain a well informed team
- Provide training and development opportunities to support achievement of objectives and Store succession plan
- Ensure that contingency plans are in place to manage unplanned interruptions to business
- Monitor and maintain company-mandated processes and procedures throughout the store
- Maximise the outcomes of national marketing programs, develop and implement local store marketing and events within style and budget settings
- Monitor and manage store compliance activities, audit and operational expenses
- Report to the business on achievements and future initiatives
- Establish and maintain consistent service and merchandising standards throughout the store
- Store Management experience, ideally in books, stationery, and/or gifting
- Previous experience achieving personal KPIs and driving store team to achieve collective KPIs (budget, conversion, ATV, UPT, etc)
- Demonstrated knowledge of visual merchandising techniques
- Passion for and knowledge of our products - our range gets bigger every week!
- Ability to provide superior levels of service to every customer, every time they shop, and inspire your team to do the same
- Able to work quickly, accurately and with attention to detail
- Self-motivated and team orientated
- Strong communication skills
- Strong leadership skills
- Proficient in using retail systems, Advance Retail highly desirable
- Proficiency in using Kronos Workforce Ready highly desirable
- Ability to comfortably lift 20kgs