CPAP Specialist

Sunshine North, VIC
Permanent
Full-time

27 days ago

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.We are seeking an experienced CPAP Therapy Specialist for our sleep therapy clinics across the Deer Park/Sunshine region. This role is responsible for ensuring the continuity and high standard of patient services by travelling to various clinics, providing hands-on support, and covering staff as needed. Collaborating closely with the Clinic Manager, you will also contribute to the training and development of new consultants.Our clinics are dedicated to assisting patients with tailored, end-to-end solutions for the treatment and management of obstructive sleep apnea.How will you CONTRIBUTE and GROW?

Primary contact for key accounts, handling enquiries and providing technical and commercial advice
Build relationships, manage contracts, ensure service excellence, drive profitability, and identify growth opportunities
Coordinate between internal teams to deliver a best-in-class customer experience
Manage all aspects of the customer contract, including renewals, pricing, and amendments
Collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.
Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients

Are you a MATCH?Previous experience in a retail, healthcare or sales environmentsExceptional communication skillsIndependent clinic management capabilityBroad experience with customer service across all stages of customer interactionProficiency with Google Suite applicationsKeen interest in CPAP therapy and sleep medicine disciplinesStrong organisational and administrational skillsAbout Air LiquideA world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.Our Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Air Liquide

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