Store Manager (Marion)
Pandora
- Oaklands Park, SA
- Permanent
- Full-time
- Responsible for positively influencing and delivering sales results
- Deliver an exceptional customer experience culture always, by ensuring the Pandora selling style is executed by all team members during every customer interaction
- Ability to motivate and drive your team to achieve outstanding metrics, both individually and team based
- Inspiring leadership skills and ability to develop your team
- Ability to resolve all customer concerns proactively, consistently and professionally
- Drive Pandora Club membership and customer loyalty through outstanding customer service, amazing customer events and a welcoming atmosphere in your store
- Ensuring that stock is managed effectively in order to maximise store sales
- Ability to effectively roster to the needs of the business, recognising the key strengths of your team to achieve maximum productivity
- Manage the day-to-day store inventory process by adherence to company policies and procedures
- Ensure the Pandora 5 Essentials of VM is consistently adhered to within your store
- Effective communication skills with the ability to adapt style depending on the audience and situation
- Adhere to company WHS policies and procedures, by both observing and practicing safe work methods
- You have a minimum of 2+ year's experience in managing a high volume store with a minimum turnover of $2ml + store
- Experience in leading and developing a large team in a premium retail environment (10 - 20 Brand Ambassadors)
- Inspirational and motivational leadership style
- You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success
- Proven track record of leadership and Coaching of high-performing teams
- Ability to work with POS systems, Microsoft applications and portable devices
- Awareness of priority management within a store environment
- Experience in recruitment, onboarding, and training of all new team members
- Conducting performance reviews and upskilling team
- Strong verbal and written communications skills
- Understanding of profit and loss and the factors that can be influenced at store management level
- Ability to provide constructive feedback to management
- Experience in executing company visual merchandising standards
- Generous staff discount on all Pandora products
- A day off on your birthday
- Jewellery Allowance
- Opportunities for development
- Subsided Health Insurance
- Retail Bonus Scheme
- Employee Assistance Program