Accessibility Advisor

Australia
Permanent
Full-time

14 days ago

Accessibility Advisor12 Month Parental Leave OpportunityV/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.About the roleJoin V/Line’s Accessibility team as an Accessibility Advisor and drive initiatives that make a real difference to the accessibility of the V/Line network. You’ll support customer and community engagement, build internal capability, and embed accessibility across the business through key initiatives and projects aligned with the Accessibility Action Plan (AAP).This role offers the chance to shape the experiences of people with accessibility needs by engaging across the network, including regional areas, to understand lived experiences, remove barriers, and ensure initiatives benefit customers, the community.Key accountabilities include:Support the implementation of V/Line’s AAP initiatives, embedding outcomes across the business and aligning with stakeholder needs.Lead internal accessibility programs and support upcoming accreditation initiatives in collaboration with internal teams.Drive engagement and consultation with internal teams and external stakeholders, including advocacy groups, to inform accessibility initiatives.Oversee contracts and partnerships with external accessibility service providers to ensure effective delivery and alignment with accessibility objectives.Support accessibility initiatives which enhance passenger experience and remove barriersGuide accessibility compliance and best practice, supporting business planning and reporting as required.About you
You are someone with experience in the accessibility space, motivated to improve access to public transport, and with a background in supporting accessibility programs, engaging stakeholders, and driving initiatives that embed best-practice accessibility across an organisation.Our ideal candidate will possess the following:Experience with accessibility standards and best practice, including knowledge of the Disability Discrimination Act 1992 and its application in the workplace.Background in project coordination or management to lead a range of AAP commitments and associated accessibility programs.Ability to communicate and educate effectively with internal and external audiences, adapting messaging to suit each group.Familiarity with the V/Line network and public transport across Victoria is highly advantageous.If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.Why V/LineIn addition to free myki travel, we offer:Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or 1800 800 007 for confidential support.As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We were also named a Work 180 endorsed employer for the second year in a row – meaning, we are committed to creating a great workplace for women.We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.Remuneration for this position is in accordance with the V/Line Rail Operations and Administrative Employees Agreement 2023. The role is classified as Clerk C3-C6, with a salary range of $96,767 to $113,852, excluding superannuation.Applications close: 5th of September 2025.

V/Line

Apply Now