
Housekeeping Attendant
- Australia
- Permanent
- Full-time
- Thoroughly clean, prepare and maintain guest rooms.
- Thoroughly clean Hotel public areas and back-of-house areas
- Restock supplies such as towels and amenities.
- Report any maintenance issues or safety hazards to management.
- Respond to guest requests promptly and courteously.
- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- Handling complaints and special requests to keep every guest happy
- Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods
- Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
- Maintaining inventory levels, preparing budgets, and driving productivity
- Communication and customer service skills- approachable and articulate
- Strong attention to detail - creating amazing guest service moments with the team
- Motivation - your presence will impact your team and our guests; therefore, it will be important to stay motivated and energised
- Great teamworking attitude
- Flexibility to work nights, weekends, and holidays
- Legal right to work in Australia without restrictions
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
- Paid Birthday Leave
- Hotel Perks like accommodation and Food & Beverage discounts across IHG Hotels worldwide
- Enhanced parental leave
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Recognition Programs
- Transfer of entitlements as you move and grow with IHG
- 'Great Places to Work' certified
- Access to our discount retail platform that makes your pay go even further