Parts Advisor
Penske
- Perth, WA
- Permanent
- Full-time
- Provide parts advising services & support to Perth Branch Activities.
- Increase and maximise all parts sales, involving proactive communication with our client base.
- Assist to provide a regular flow of inventory, ensuring adequate & appropriate supply, and that guidelines are met.
- Make phone contact with client base when requested to increase business and promote new products & improvements.
- Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
- Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
- Model safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity and Care.
- Have completed or in process of completing certificate in Parts Interpreting (desirable), or equivalent industry training/experience.
- Minimum of 2 years' experience in a parts interpreting, or related industry role.
- Sound knowledge of mtu, Detroit Diesel, Allison and other associated products sold through our parts department.
- Basic knowledge of the principles of operation of internal combustion engines (essential) and automatic transmissions (preferred).
- Enjoy and have passion for providing service advice and solutions, delivering excellent customer service.
- Strong communication skills, written and verbal, with a knack for building personal connections.
- Thorough attention to detail with the ability to work unsupervised in a fast-paced environment.
- Generous remuneration package
- Accredited Training & Development programs;
- A business commitment to providing the highest levels of safety, technical and leadership training;
- Reward and recognition programs;
- Employee Referral Program - generous employee referral fees!
- Employee Assistance Program;
- Family friendly benefits including paid parental leave.