Rydges South Bank - Assistant Outlet Manager
- South Brisbane, QLD
- Permanent
- Full-time
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.About the Role
As a key member of our Food & Beverage leadership team, the Assistant Outlet Manager will play a pivotal role in ensuring the smooth, efficient, and profitable operation of our venue. Working closely with the Outlet Manager, you will lead by example, set high service standards, and foster a positive, guest-focused culture.This full-time position is ideal for someone with a can-do attitude, exceptional attention to detail, and a passion for delivering outstanding hospitality experiences. Previous experience in a similar leadership or operational role is preferred, but a genuine commitment to service excellence is essential. Flexibility to work all shifts including PM shifts and weekends is required.Key Responsibilities
- Oversee the daily operations of the designated Food & Beverage outlet
- Collaborate with other hotel departments to ensure seamless guest experiences
- Lead, motivate, and support a high-performing team
- Assist with recruitment, training, and development of staff
- Create and optimise rosters to meet service and budget targets
- Drive revenue opportunities through promotions and upselling
- Maintain cost control to maximise profitability
- Ensure compliance with service standards, policies, and legal requirements
- Minimum 2 years’ experience in a similar hospitality or operational leadership role
- Proven ability to perform in high-volume, fast-paced environments
- Bar and barista skills highly desirable
- Strong organisational and time management abilities
- Experience in rostering, ordering, and stock control
- Proficiency with POS systems
- Exceptional interpersonal and communication skills
- Immaculate personal presentation and professionalism
- Current Responsible Service of Alcohol (RSA) certification
- Current Responsible Management of a Licenced Venue certification (desirable)
- Incredible team member discounts from your first day on-the-job
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Awesome winter and summer savings and discounts at Thredbo
- Rapid career growth opportunities through our EVT network
- Local community involvement, volunteering and charitable giving
- Australia and NZ’s largest and most diverse experiences company