Intake - Home Care Services
Anglicare
- New South Wales
- Permanent
- Full-time
- Maximum term Full Time - based in Norwest Business Park!
- Flexible working arrangements included!
- Work with purpose - not just another Intake role!
- Assist customers with their Home Care enquiries in a polite and friendly manner
- Have a comprehensive knowledge and understanding of Anglicare's products and services (full training will be provided)
- Monitor, prioritise and action referrals
- Ensure all client data is accurately gathered and documented using our internal programs and systems
- Certificate III in Aged Care/Community Services or equivalent
- Previous experience in home care/community/aged care (desirable)
- A high level of verbal and written communication skills
- Demonstrated customer service skills
- Proficient computer skills - understanding of Microsoft Teams, Office/outlook programs (essential)
- Be able to multitask and work in a high pace customer focus environment
- Flexible, supportive work environment that provides the opportunity to do your best the most rewarding work of your life
- Opportunities for career progression, professional development and training
- Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment
- Regular individual and group supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
- Fitness Passport with discounts to over 800 gyms for you and your family
- Tax benefits through salary packaging options as a not-for-profit organisation
- A safe and healthy workplace culture
- A fun, supportive, and engaged team