Customer Services Officer - Injury Management
Tasmanian Government
- Hobart, TAS
- $71,661-77,455 per year
- Permanent
- Full-time
- Calculate and process payroll and prepare other documentation related to the employment benefits, conditions, and entitlements of employees of the Agency regarding workers compensation payments on a state-wide basis.
- Process timesheets for those employees in receipt of workers compensation payments.
- Provide assistance to employees or key stakeholders on enquiries relating to workers compensation payments by phone or electronically and maintain a current working knowledge of workers compensation legislation.
- Provide assistance in the day to day operations of Injury Management by assisting with payroll processing, report production, and the maintenance of information systems and databases for workers compensation claims including workers compensation certificates and Return to Work Programs.
- Provide information to external stakeholders such as Services Australia, superannuation companies and the Director of Public Prosecution in relation to the preparation of file notes, correspondence, and other documentation for workers compensation claims.
- Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
- crimes of violence
- sex related offences
- serious drug offences
- crimes involving dishonesty
- Identification check
- Disciplinary action in previous employment check.
- We do not require a separate statement addressing the selection criteria.
- All attachments must be in Microsoft Word or PDF format.
- Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.
Phone: 0499 821 251
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