Clinical Counsellor
- Philippines Manilla, NSW
- Permanent
- Full-time
Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.Current Opportunity: Clinical Counsellor
Location: Remote (Anywhere in the Philippines - Virtual Support).
Years of experience: 3 + years of clinical practice
Qualification: Master’s in psychology, counselling or equivalent
Shift Timing: 5 days per week, general shift 9.30 am to 6.30 pm
Languages required: English and TagalogWhat you will do:Workplace Options have exciting opportunities for wellbeing counsellors. The wellbeing counsellor is expected to conduct 1-1 and group counselling sessions and training to employees as well as providing crisis support when needed. We are seeking individuals who are passionate about providing counselling support to our clients’ employees.Responsibilities:
- Provides an integrated EAP service consisting of intake and assessment, support, triage, referral, clinical case management and crisis management.
- Delivers short-term counselling services in a responsive, efficient, ethical, and professional manner. Maintaining client confidentiality as expected by ethical standards.
- Adheres to the applicable ethical, therapeutic, and legal standards, which govern service delivery, as well as policies, procedures, and laws, which apply to the organization as appropriate.
- Refers clients to appropriate resources and thoroughly maintains clinical documentation in computerized system for follow-up regarding clinical and work-life services.
- Completes assessments with clients expressing various issues (e.g. substance abuse, mental health, and family concerns) that may be impacting work performance in order to make a clinical recommendation.
- Conducts Critical Incident support.
- Provides consultative support to managers.
- Facilitates trainings within scope of practice.
- Implements strategic activities for the organization.
- Undertakes additional tasks as identified by Clinical Management.
- Master’s degree or diploma in Psychology, Counselling, or related field.
- A minimum of 3 years post-graduate counselling experience.
- Fluent in spoken and written English and Tagalog
- Experience working with diverse populations.
- Experience working with trauma and Critical Incidents.
- Training and presentation skills.
- EAP knowledge and experience working with legal/HR teams preferable but not necessary.