Office & Marketing Support Team Leader

• Manage and lead a team of 4-5 staff, providing clear direction, support, and coaching.
• Oversee daily warehouse and logistics functions including pick, pack, receiving, and despatch.
• Manage administrative tasks such as email correspondence, computer/phone maintenance, and office systems.
• Act as a key point of contact between multiple teams including Owners, Media, Marketing, PR, Retail, SOS, Ultra Beauty, Community & Engagement, Buyers, and Events.
• Maintain office operations including ordering supplies, coordinating repairs/handyman tasks, and supporting office moves or department setups.
• Oversee the cleaning and upkeep of company cars and wellness truck.
• Hold and utilize a Forklift Licence for warehouse operations.
• Manage deliveries and postage, including liaising with Australia Post, receiving parcels, and distributing items to staff or departments.
• Support events and activations by accepting, checking, and organizing returned/catalogue stock.
• Provide assistance to the staff shop team with stock handling as required.
• Support the Events team in preparing and setting up for charity events.
• Assist Directors with both work-related and occasional personal tasks.
• Flexibility to work outside standard business hours as required to meet deadlines or support events.

• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to build positive relationships across all levels of the business.
• Proven leadership and people management experience.
• High proficiency in Excel, Mobile Dock, and general computer literacy.
• Strong problem-solving skills and a proactive, hands-on approach.
• Ability to remain flexible, adaptable, and professional under pressure.

• Previous experience in office, operations, or warehouse management (highly desired).
• Valid Forklift Licence (essential).
• Demonstrated experience in administration, logistics, and team management.
• A “can-do” attitude with a willingness to support the business in a wide variety of tasks.

Chemist Warehouse