Customer Service Officer

Blayney, NSW
Permanent
Full-time

1 month ago

NSW, CentrePoint Sport & Leisure Centre - Blayney 2799

A close-knit supportive team
Free facility access
Future growth opportunities within Belgravia Leisure
Flexibility to work across a 7-day rotating roster

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!The RoleOur Customer Service Officers are the heart of our business providing front of house services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.The role also involves supporting the Learn To Swim program and carnivals with some kiosk work as part of the role. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring we can assist when we can.Key areas of responsibility include:

Provide excellent customer service to all customers, both in person and over the telephone
Apply sound cash handling principals and use of Point of Sale (POS) systems
Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
Promote the centres services and programs to customers and accept customer bookings and enrolments
Develop and maintain good working relations with customers
Promote and exercise good public relations at all times
Opening/closing of the centre in accordance with security and safety procedures

Skills & Attributes

Positive, friendly, helpful and energetic work style
Computer literacy, familiarity with software packages and point of sale systems
Experience in the leisure industry is desirable.
Current First Aid Certificate (Workplace Level 2).
Current CPR Certificate.
Police Check
Working with Children Check

Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset are encouraged to apply!The CompanyBelgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.Simply complete the application process by clicking the Apply Now button and we'll be in touch.We are committed to providing a child safe environment. Please refer to our . Successful applicants will be required to obtain a national police check and a Working with Children check.Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at .

Belgravia Leisure

Apply Now