Engineering Technician

Pinkenba, QLD
Permanent
Full-time

1 month ago

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.L3Harris Communication Systems AustraliaEngineering TechnicianPinkenba, BrisbaneThe Opportunity:L3Harris Communications Australia (L3HCA) Public Safety and Professional Communications Division (PSPC) Field Technician is responsible for providing quality technical outcomes across a growing PSPC customer base in Australasia.The Field Technician will support programs during the Sustainment phase and will work to provide high levels of customer satisfaction, whilst maintaining contract compliance.Based in Brisbane, you will provide technical support, local/remote repair/testing, training and Customer Service solutions to both L3Harris customers and other technical staff under Maintenance and Support programs. This role will require travel on a regular basis to ACT and will include other customers in all states of Australia on an as needed basis.Working as part of the larger RSC (Regional Support Centre) team, this role will also provide support to the boarder CS (Communications Systems) segment, as directed by the Senior Maintenance Manager. Including the following sectors initially: TCOM (Tactical Communications) & SATCOM (Satellite Communications).This role would suit a highly skilled and experience senior support technician that can, work autonomously, make recommendations for process improvements and desire to support Public Safety and other mission critical government agencies.Key Responsibilities:

Testing and remediation at localised levels for L3Harris supplied products;
Monitoring, tracking and controlling all assets between the customer and L3Harris Communications (Brisbane)
Conduct Preventative Maintenance Inspections of supplied radios.
Liaising on product improvements/issues.
Troubleshooting/fault finding returned materiel to ascertain next remediation step(s)
Ability to develop strong trusting relationships to gain support and achieve results.
Ability to work independently with minimal supervision
Strong computer skills in MS office suite
Regular domestic travel

Skills Required:

Minimum Certificate III in Electronics and Communications with extensive prior related experience, Or High School Diploma and a minimum of 8-10 years of prior relevant experience
RF and or P25 experience in either Public Safety or Defence Force is highly advantageous.
Good written and oral communication skills
Attention to detail and a commitment to excellence
A passion for delivering end-to-end solutions for mission critical needs
Excellent oral and written communication skills
Ability to work independently with minimal supervision

A few of our employee benefits are:

An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave
Flexible annual leave (buy & sell up to 2 weeks)
Salary continuance insurance (SCI pays 75% of your base salary for up to 2 years)
Discounted private health insurance
Life & Total Permanent Disability Cover
Novated Car Leasing

Important to knowDue to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.Eligibility and clearance process information can be found at;L3Harris respectfully requests no agency submissions at this time.As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

L3Harris Technologies

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