
ServiceNow Software Engineer (Developer)
- Canberra, ACT
- Contract
- Full-time
- Develop ServiceNow solutions including scripting, configuration, integrations, and customisations.
- Collaborate with business analysts, user researchers and service designers to understand business requirements and translate them into iterative prototypes through to the development of final working solutions.
- Maintain and enhance existing ServiceNow applications and modules.
- Provide advanced technical support for ServiceNow by troubleshooting, implementing bug fixes and root cause analysis.
- Ensure system stability and performance by performing regular maintenance and upgrades.
- Work in accordance with agile principles and practices including participation in agile ceremonies.
- Document all technical designs, specifications, and knowledge transfer materials.
- Collaborate with IT and business teams to develop best practices for ServiceNow development.
- Train and mentor junior developers.
- Stay on top of new ServiceNow features and functionalities and incorporate them into the development process.