
Eligibility Officer - QLD
- Brisbane, QLD
- Permanent
- Full-time
- Bachelor’s degree in a related field (e.g., Business Administration, Human Resources, Risk Management desirable.
- Minimum of 3-5 years of experience in workers' compensation claims management or case management.
- Strong knowledge of workers' compensation laws and self-insurance regulations.
- Excellent communication, negotiation, and interpersonal skills.
- Proficient in Microsoft Office Suite.
- Analytical Skills: Ability to assess complex information and make informed decisions.
- Attention to Detail: Strong organisational skills with a focus on accuracy.
- Problem-solving: Ability to identify issues and implement effective solutions in a timely manner.
- Empathy: Understanding the challenges injured workers face and providing compassionate support.