Call Centre
APS Group
- Melbourne, VIC
- Permanent
- Full-time
- Respond to High Volume inbound calls.
- Resolve customer queries promptly and professionally.
- Proactively identify and address customer needs.
- Update and maintain accurate customer records.
- Collaborate with team members to improve service processes.
- No previous experience required, just a can-do attitude and positive disposition.
- Be technically savvy.
- Use your initiative to assist others both colleagues and customers alike to reach common goals.
- Have a high level of resilience.
- Strong attention to detail
- In house training program
- Mentored by Senior staff from day one.
- Participate in a bright and exciting team culture with in-house competitions and team building activities.
- Employee EAP Program available
- Casual to Permanent transition available