Administration Officer - Transition Care Service
- Adelaide, SA
- Permanent
- Full-time
To date, Amplar Health Home Hospital has successfully delivered care to over 210,000 patients nationally. Through this achievement, we have showcased remarkable levels of patient experience, notable decreases in emergency department visits & significant cost savings for funders.For the first time in South Australia, a city hotel is proving a location for public hospital patients who no longer require acute care, to rest and recover in comfort at no cost - while freeing up beds for people who need them.This innovative model of care sees patients relocated from metropolitan and peri-urban hospital beds to the Pullman Adelaide, in their own rooms within the hotel.Are you organised, compassionate, and thrive in a fast-paced environment?Your OpportunityWe require administrative staff to join our team as part of a sub-acute service, located at the Pullman Hotel in Adelaide.The Administration team work Monday to Sunday on a rotating roster between the hours of 8am to 4pm.This role is crucial in supporting clinical staff in the smooth operations of the service, including:
- Maintaining accurate patient records and documentation
- Coordinate appointments and transport services
- Answer phones, respond to inquiries and liaise with families
- Provide administrative support to a multidisciplinary team
- Strong communications and interpersonal skills
- Excellent attention to detail and time management
- Proficiency in Microsoft Office and able to learn and use a range of databases
- Ability to work collaboratively in a multidisciplinary team
- A positive attitude and commitment to patient-centred care
- Hold a South Australian Working with Children Check (or are willing and eligible to obtain)
- Recent admin experience
- Highly efficient accurate and can build rapport easily
- Experience in diary management and appointments systems
- Able to work 4 to 5 shifts a week on a 7-day rotating roster
- Ability to start ASAP