Business Support Analyst - Tableau

• Create custom dashboards and reports for senior management and monthly reporting using Tableau Desktop
• Set up new users, monitor existing users' activity, and troubleshoot system issues
• Act as the primary point of contact for ISS and Client users, providing expert-level Tableau consulting and support
• Ensure data accuracy and integrity through regular quality checks of data sources, visualisations, and dashboards
• Train end-users on new reports and dashboards, offering technical support as needed
• Present and explain data insights to ISS management and Client stakeholders to support strategic decision-making
• Define, implement, and enforce security policies, manage access control, and set up monitoring systems for secure and efficient operations

• Certificate in Business Administration or equivalent
• Tableau Accreditation
• Minimum 2 years' experience in a similar business analyst role
• Strong interpersonal skills and proven ability to liaise with internal and external stakeholders
• Excellent problem-solving ability and attention to detail
• Ability to work effectively with people from diverse cultural, linguistic, and religious backgrounds
• Results-focused with the ability to identify and prioritise problems, generate solutions, and collaborate for successful outcomes
• Demonstrated ability to work autonomously with high motivation, initiative, and commitment, while managing multiple priorities

• Degree-level qualifications in Accounting or similar
• Advanced Microsoft Excel skills (Pivot tables, formulas, macros)
• Experience with corporate accounting systems

• Impact: Play a key role in managing critical data infrastructure for a high-profile client
• Growth: Access to professional development and career advancement opportunities
• Culture: Join a collaborative, inclusive, and forward-thinking team
• Rewards: Competitive salary and comprehensive benefits package

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