Membership Sales Consultant

• Achieve agreed sales targets by delivering extraordinary end-to-end customer experiences in club
• Iconic brand inspiring our Norwest community to live an active life
• Full time gig, free gym membership, discounted personal training, and more benefits

• You'll understand each prospect's objectives, buying criteria and decision making processes and form genuine and long-term relationships
• You'll actively generate leads through inbound inquiries, free guest passes and community engagement. You'll establish and nurture relationships with potential members both online and in-person, attending networking events and promoting Virgin Active's unique social wellness offering.
• You'll conduct one-on-one consultations and club tours to understand prospects' wellness goals and introduce them to Virgin Active's premium offerings. You'll tailor the sales presentation to highlight how our services-fitness, group classes, wellness programs, and community engagement-support their specific needs.
• You'll drive membership conversions by clearly articulating the benefits of Virgin Active's holistic wellness approach and social community. You'll offer tailored membership packages, effectively handle objections, and close the sale while ensuring prospects understand the long-term value of joining.
• You'll proactively follow up with new members after they've signed up. You'll engage them in their wellness journey, ensuring they are familiar with all the services offered, from group fitness classes to personal training, workshops, and recovery programs.
• You'll stay on top of admin to ensure seamless administrative processes.
• You'll advocate safety and ensure an overall safe environment for members and team members.
• You'll find ways to give that little bit extra... especially when it's unexpected

• You have

• You are people-focused. You enjoy learning about their needs and coming up with personalised and complete solutions. You're patient, level-headed and cool under pressure. Kicking sales targets out of the park by delivering impeccable customer service makes you feel warm and fuzzy inside.
• You are self-assured. You listen intently. You speak eloquently. You can explain just about anything to anyone and you're comfortable communicating at all levels. You're authentic when you express yourself. People trust your judgement.
• You are driven. You're perceptive, you ask questions and you strive to understand. You enjoy solving problems and have incredible persuasive ability. You don't get flustered easily. You're comfortable managing your time and can be counted on to reach targets.
• You have a can-do approach. You think on your feet. You're cool with ambiguity and you roll with the punches when things change. You're motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it

• One of the world's most recognised and exciting brands
• A culture that's all about inspiring people to live an active life
• A free membership for you to workout at our clubs (and one for your buddy after 12 months)
• Discounted personal training
• Special deals with our retail and service partners
• Paid parental leave to spend time with your new little human
• Regular personal and professional development
• Confidential 24-hour support via our employee assistance program
• Uniforms designed in partnership with Rec Gen
• Fun. It's part of our success. We prefer smiles to graphs. We like to be human rather than corporate.

Virgin Active