Account Manager
- Melbourne, VIC
- Permanent
- Full-time
We're currently seeking a driven, strategic Account Manager to join one of Australia's leading names in wall and ceiling systems.This is an exciting opportunity for a sales professional with experience working with trade distributors and retailers to step into a fast-growing, design-led company known for quality and service in the construction industry.WHAT'S ON OFFER:
- Competitive base salary plus performance-based bonuses
- Car allowance, mobile phone, laptop, and essential sales tools provided
- Territory-based role covering your allocated region – no micromanagement
- Flexible schedule with strategic face-to-face client meetings
- Genuine career growth in a respected, internationally recognized business
- Comprehensive product training and development programs
This is a client-facing, territory-based sales role focused on growing new business and maintaining strong relationships across the distribution and retail sector.You'll be promoting our client's comprehensive family of innovative, compliant, and integrated wall and ceiling solutions through trade distributors, building material retailers, and specialty stores.Key responsibilities include:
- Achieving and exceeding revenue targets in both sales and gross profit
- Actively researching and securing new distribution accounts
- Strategically planning and conducting face-to-face sales calls with detailed CRM follow-up
- Preparing and coordinating Go-To-Market sessions with customers in remote locations
- Providing product training and support to customer sales teams
- Processing sales orders when designated customer service personnel are unavailable
- Managing specific product groups as a field expert on quality and market intelligence
- Promoting company USPs, loyalty programs, and reward initiatives
- Supporting marketing initiatives and providing promotional materials to customers
- Servicing individual stores of national accounts as directed
- Coordinating monthly product training sessions
- Up-selling and cross-selling opportunities across product ranges
- Ensuring daily/weekly/monthly specials are promoted during customer calls
- Responding to customer requests and resolving disputes
- Assisting with debt collection and credit assessment processes
- Utilizing CRM systems and business software for sales analysis and reporting
- Gathering market intelligence on trends, competitor pricing, and opportunities
We're seeking a motivated, hands-on Account Manager with strong commercial instincts and experience working directly with distributors and retailers in the building materials industry.You'll bring:
- Proven sales experience in building materials distribution or trade supply
- Strong understanding of distribution channels and retail operations
- Demonstrated success managing a territory and developing new business
- Analytical skills and strategic planning ability
- Strong communication skills both written and verbal
- Negotiation skills and ability to remain calm under pressure
- Excellent time management and problem-solving abilities
- Teamwork and collaboration skills with adaptability
- Active listening skills and motivation abilities
- Proficiency in MS Office and CRM systems