Motor Assessor

Australia
Permanent
Full-time

10 hours ago

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBDPermanent Full TimeInsurancePay Band 4

Assess and resolve motor claims with precision and care
Drive customer trust through high-quality repair outcomes
Permanent full-time role, flexible location

About the roleWe're looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent). You'll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes, and negotiate settlements.What you'll do

Negotiate with repairers to achieve the best repair method, cost, and quality outcomes
Assess vehicles on-road and via desktop using Suncorp's assessing frameworks
Manage escalations and disputes, ensuring timely and fair resolutions
Conduct reinspection, audits, and quality checks to maintain repair standards
Support customers through repair, write-off, and settlement processes

What you'll bring

Trade qualification (Cert III) in panel beating, spray painting, or mechanics or equivalent experience as a Motor Assessor
A minimum of 3 years' post-trade qualification experience
Proven experience in quote writing and assessing/estimating skills
Knowledge of repair methods, insurance codes, and compliance
Current unrestricted Australian driver's licence

What we can offer you

Hybrid work opportunity after completion of training
Competitive benefits including 5 days flexi leave each year
Industry leading 20 weeks paid parental leave and 4 weeks secondary carers leave
Generous discounts on insurance products
Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
Exclusive offers on more than 400 of retailers including Myer, David Jones, Coles and Woolworths

About Suncorp GroupWe're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversationAdvertised: 04 Sep 2025 AUS Eastern Standard Time
Applications close: 25 Sep 2025 AUS Eastern Standard TimeDon't see a job for you?Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Multiple locations
25 Sep 2025

Accelerate your career with Suncorp, where you'll embark on a fulfilling career path blending on-road assessments with desktop duties in a flexible, hybrid work environment.

Multiple locations
25 Sep 2025

Accelerate your career with Suncorp, where you'll embark on a fulfilling career path blending on-road assessments with desktop duties in a flexible, hybrid work environment.Subscribe for job alerts© Copyright 2019 Suncorp GroupSuncorp Group Limited ABN 66 145 290 124. In accessing Suncorp's site you agree to the terms and conditions outlined in the disclaimer. Please ensure that you read both the

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