Sr. Commercial Solution Engineer

Smartsheet

Melbourne, VIC
Permanent
Full-time

1 month ago

Smartsheet is looking for a Solution Engineer who will provide technical leadership throughout the inside sales process. You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption.This high profile role is part of the Commercial Sales team and will be a remote role based in Melbourne, AustraliaWith a commitment to investing in the APJ region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across a new market.You Will:

Be a recognized Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
Partner with Commercial Account Executives to deliver technical demonstrations of Smartsheet's SaaS platform, Integrations, and Add-Ons
Collaborate with existing Sales Engineers in the design of creative solutions to customer requirements using Smartsheet
Demonstrate technical aspects of the product as a way to solve specific customer problems
Provide daily product/technical support to sales team and new team and enterprise prospects
Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises
Travel to enterprise customer sites periodically, serving as a technical subject matter expert to the sales team.
Deliver on, and exceed, all performance targets

You Have:

Early stage software, preferably SaaS, technical pre-sales (SE) experience in a new category
3+ years of experience as a Sales Engineer, Solution Architect, or related field in the SaaS and enterprise software industry
Technical leadership and outstanding customer-facing skills
Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements.
Consultative approach regarding technology and product positioning to both business and technical users
Experience in solution design or solution architecting related to collaboration/workflow/project management.
Experience working in a fast-paced, high growth software company where change is a constant
Willing to travel periodically based on customer and business need
Google apps, Salesforce.com, MS Suite skills
Bachelors (BA/BS) degree

About SmartsheetSmartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative-join us!#BI-Remote#LI-RemoteApply for this Job

Required

First Name *Last Name *Email *PhoneResume/CVDrop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)Cover LetterDrop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)LinkedIn ProfileWebsiteDo you have full working rights in Australia? *Voluntary EEOC DemographicsAt Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia.Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially.For definitions of any of the following terms or to read more about your rights, please visit the .I identify my gender as: *MaleFemaleNon-binary (inclusive of bigender, agender, androgynous, gender fluid, or gender non-conforming)I don't wish to answerI identify as transgender: *NoYesI don't wish to answerI identify my race / ethnicity as (select all that apply): *Alaska Native / American Indian / Indigenous/Aboriginal / Native AmericanBlack / African-American / Black-British / CaribbeanHispanic / LatinxEast Asian (Chinese / Hong-Kong / Japanese / Korean / Mongolian / Tibetan / Taiwanese)Middle Eastern / North AfricanNative Hawaiian / Pacific IslanderSouth Asian (Bangladeshi / Bhutanese / Indian / Nepali / Pakistani / Sri Lankan)Southeast Asian (Burmese / Cambodian / Filipino / Hmong / Indonesian / Laotian / Malaysian / Mien / Singaporean / Thai / Vietnamese)White / EuropeanI don't wish to answerMy veteran status is: *Yes, I am a veteranNo, I am not a veteranI don't wish to answerMy disability status is: *Yes, I have a disability (or previously had a disability)No, I do not have a disabilityI don't wish to answerVoluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.As set forth in Smartsheet's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.GenderAre you Hispanic/Latino?Please identify your raceIf you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Veteran StatusVoluntary Self-Identification of DisabilityForm CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026
Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability StatusPUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Smartsheet

Apply Now