Motor Assessor

Australia
Permanent
Full-time

10 hours ago

Assess and resolve motor claims with precision and care
Drive customer trust through high-quality repair outcomes
Permanent full-time role, flexible location

About the roleWe're looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent). You'll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes, and negotiate settlements.What you'll do

Negotiate with repairers to achieve the best repair method, cost, and quality outcomes
Assess vehicles on-road and via desktop using Suncorp's assessing frameworks
Manage escalations and disputes, ensuring timely and fair resolutions
Conduct reinspection, audits, and quality checks to maintain repair standards
Support customers through repair, write-off, and settlement processes

What you'll bring

Trade qualification (Cert III) in panel beating, spray painting, or mechanics or equivalent experience as a Motor Assessor
A minimum of 3 years' post-trade qualification experience
Proven experience in quote writing and assessing/estimating skills
Knowledge of repair methods, insurance codes, and compliance
Current unrestricted Australian driver's licence

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation

Suncorp

Apply Now