Customer Support Officer

St Kilda, VIC
Permanent
Part-time

10 days ago
Apply easily

HOBAN is proud to be recruiting on behalf of a respected city council for experienced Customer Service Officer to join their dedicated team on a short-term assignment. This is a fantastic opportunity to contribute to a vibrant community and bring your library expertise to a supportive environment.Enjoy part-time hours with a consistent schedule across three days per week. If you're confident in library operations and passionate about customer service, this role is for you.You'll be joining a team that values professionalism, independence, and collaboration.A day will look like:Supporting day-to-day library operationsAssisting customers with warmth and professionalismManaging shelving and maintaining collectionsHandling borrowing, returns, and circulation dutiesUsing library systems to catalogue, log, and track resourcesTo be successful, you'll need to demonstrate:Previous experience in library services - EssentialConfidence using library management systems (loans, circulation, cataloguing, etc,.)Strong communication and customer service skillsAbility to work independently and as part of a teamWhat's in it for you?Part-time hours - 21 hours/week across 3 daysMix of daytime and evening shifts3-month contract starting early September * Use your library skills to serve and inspireOpportunity to make a meaningful impact in your local communityWe look forward to hearing from experienced library professionals who are ready to step into a dynamic and rewarding role.To apply, please submit your updated resume. Cover letters are welcome and encouraged.Please note that only shortlisted candidates who meet the role requirements will be contacted due to high application volumes.At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at or visit for additional contact details.Reference ID: BBBH307742
Company: HOBAN Recruitment
Date Posted: Monday 25 August, 3:36pm
2025-08-25

Hoban Recruitment